This policy explains how the RamsdenBellhouse.co.uk community website handles personal data. We are committed to handling your information lawfully, fairly and transparently in line with UK data protection law (UK GDPR and the Data Protection Act 2018).
Who operates this site
This is an independent community website for Ramsden Bellhouse, sponsored and built by All Advertising. For any privacy request, please use the contact form and select “General enquiry”.
What data we collect
- Contact form data: your name, email address, telephone number, address/road name, enquiry type, message and any optional attachment you choose to send.
- RARD registration data: your full name, house number or name, street, postcode, email address and telephone number, used to verify that you live in the Ramsden Bellhouse area.
- Proof of address upload: a document (such as a utility bill, council tax bill or bank statement) used solely to verify your address. You may redact financial information, account numbers and transaction details — we only need to see your name, address and document date.
How proof-of-address documents are handled
Proof-of-address documents are treated as sensitive. They are encrypted before being stored, kept outside the public website, and access is restricted to authorised administrators carrying out verification.
Proof-of-address documents are permanently deleted as soon as your application has been reviewed. Whether your application is approved or rejected, the document is deleted immediately after the decision. We then store only the outcome of verification (approved or rejected) together with your name, email and address — never the document itself.
How data is stored and who can access it
Data is stored on infrastructure controlled by the website operator. Resident registration data and proof documents can be accessed only by authorised administrators for the purpose of resident verification and site administration. Verification decisions are recorded in an audit log.
How long data is kept
- Proof-of-address documents: permanently deleted immediately after the verification decision (approved or rejected).
- Verification status and resident contact details: kept while your residents’ account remains active.
- Contact-form messages: kept for as long as needed to handle your enquiry and for reasonable record-keeping, then removed.
Your rights and deletion requests
You have the right to access the personal data we hold about you, to ask us to correct it, and to request its deletion. To make a request, contact us via the contact form. We will respond within the timeframes required by law.
Cookies and analytics
We use essential cookies to operate the site and keep residents signed in. We use analytics cookies only if you give consent via our cookie banner. See our Cookie Policy for details.
Email communication
We use email to respond to enquiries and to confirm resident verification decisions. We do not use your details for marketing.
Data processors
We use a small number of service providers to operate this website:
- Our hosting provider (website and database hosting).
- Cloudflare Turnstile, used for privacy-friendly bot protection on forms.
- Google (Maps embed on the home page, and Google Analytics only if you consent to analytics cookies).
- An email delivery provider used to send and receive site emails.
- An AI service used only to help triage and categorise incoming contact messages; human review is always applied before any important action.